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Shipping Info

Shipping Information

At purplesparroz, we value each and every single customer. Our top priority is making sure the items get delivered to our customers as soon as possible. Normally you will receive your order in 10-25 business days from the date that it is placed.

Delivery Delay

Many countries have reduced flights because of COVID-19, your packages maybe take longer to deliver as normal, but we will do our best to ship your order earlier. We beg for your understanding.

PAYMENT CONFIRMATION

  • A confirmation email will be sent to you once the order is authorized and verified.
  • Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.

PROCESSING

  • It normally takes 3-7 business days to process your order. Please note that holidays & weekends are not included.

Note:  We try our best to deliver your items during the estimated time frame, but delivery dates are not guaranteed. 

Please contact this email support@purplesparroz.com within 5 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted. Appreciate your kind understanding.